1. Shipping Coverage
Krisikart ships products across India, subject to courier service availability in the customer’s location.
2. Order Processing Time
Orders are processed within 1–3 working days after successful payment confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.
3. Shipping Method
All orders are shipped through trusted third-party courier partners to ensure safe and timely delivery.
4. Estimated Delivery Time
Delivery timelines may range between 3–10 working days, depending on location and courier service.
Delivery time may vary for remote or rural areas.
5. Shipping Charges
Shipping charges (if applicable) are clearly displayed at checkout before payment.
Charges may vary based on product type, weight, and delivery location.
6. Live Plant Shipping Disclaimer
Live plants may experience minor stress, leaf shedding, or appearance changes during transit.
This is natural and recoverable with proper care and does not qualify for replacement unless severe damage occurs.
7. Delivery Delays
Krisikart is not responsible for delays caused by:
Courier partner issues
Weather conditions
Natural disasters
Strikes, lockdowns, or unforeseen events
8. Order Tracking
Once shipped, customers receive tracking details via email or WhatsApp.
Return & Replacement Policy
9. No Return Policy
🚫 Krisikart does not accept returns on any products due to the nature of items sold (plants, seeds, bio products, food, and herbs).
10. Replacement Only Policy
✔ Replacement is provided only in case of:
Product received in damaged condition
Wrong product delivered
No refunds or returns are allowed.
11. Replacement Request Timeline
Replacement requests must be raised within 24 hours of delivery.
12. Proof Required for Replacement
Customers must provide:
Clear images of the damaged product
Images of the outer packaging
Order ID and registered contact details
Requests without proper proof may be rejected.
13. Conditions Not Eligible for Replacement
Replacement will not be provided for:
Minor transit stress to live plants
Germination failure due to improper sowing
Damage caused after delivery
Incorrect usage or storage
Change of mind
14. Replacement Approval Process
Replacement requests are reviewed by our quality team
Approved replacements are dispatched once only
Replacement dispatch timelines depend on product availability
15. Non-Availability of Replacement
If replacement is not possible due to stock unavailability, Krisikart may offer:
Store credit, or
Alternative product of similar value
(at Krisikart’s discretion)
16. Incorrect Address or Failed Delivery
Krisikart is not responsible for:
Incorrect or incomplete shipping address
Failed delivery due to customer unavailability
Re-shipping costs, if applicable, will be borne by the customer.
17. Refused or Unaccepted Orders
Orders refused or not accepted at delivery are not eligible for replacement or refund.
18. Product Color & Size Variation
Slight variations in color, size, or appearance are natural and do not qualify for replacement.
19. Courier Damage Responsibility
Damage occurring during transit must be reported within the replacement request window; delays may result in rejection.
20. Policy Updates
Krisikart reserves the right to update or modify this Shipping & Return Policy at any time without prior notice.
Contact Us
For shipping or replacement-related queries, contact us at:
📧 support@krisikart.com
📱 WhatsApp / Call: +91-9735400431
🕒 Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM
🌱 Krisikart – Safe Shipping. Fair Replacement. Transparent Policies.
