Terms & Conditions

Last Updated: [06.01.2026]

Welcome to krisikart.com (“Website”, “we”, “us”, “our”, “Krisikart”).
By accessing, browsing, or purchasing from this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms & Conditions, please do not use our website or services.

1. General Terms

1.1 These Terms & Conditions govern your use of krisikart.com and all purchases made through the website.
1.2 Krisikart is an Indian eCommerce platform offering plants, seeds, bio pesticides, herbs, and natural food products.
1.3 By using this website, you confirm that you are legally capable of entering into a binding contract under Indian law.
1.4 These Terms apply to all users including browsers, customers, vendors, and contributors of content.

2. Website Usage

2.1 You agree to use the website only for lawful purposes.
2.2 You must not misuse the website by introducing viruses, malicious code, or attempting unauthorized access.
2.3 Any attempt to disrupt website functionality may result in legal action and permanent account suspension.
2.4 Krisikart reserves the right to restrict or terminate access to users violating these terms.

3. Product Information

3.1 All products displayed are subject to availability.
3.2 Product descriptions, images, and specifications are provided for reference only.
3.3 Due to the natural nature of plants, seeds, herbs, and food products, variations in size, color, appearance, or texture may occur.
3.4 Krisikart does not guarantee specific results such as plant growth, flowering, yield, or seed germination.

4. Live Plants & Seeds Disclaimer

4.1 Live plants are shipped in healthy condition, but survival depends on post-delivery care.
4.2 Seed germination depends on soil quality, temperature, watering, and farming practices.
4.3 Krisikart is not responsible for plant death or poor germination due to environmental or handling factors.
4.4 Customers are responsible for learning proper care and usage.

5. Pricing & Product Availability

5.1 All prices are listed in Indian Rupees (INR).
5.2 Prices are subject to change without prior notice.
5.3 Krisikart reserves the right to correct pricing errors or cancel orders placed at incorrect prices.
5.4 Product availability may change based on season, demand, or supplier constraints.

6. Orders & Acceptance

6.1 Placing an order does not guarantee acceptance.
6.2 Krisikart reserves the right to cancel or refuse any order at its discretion.
6.3 Orders may be canceled due to stock issues, pricing errors, or policy violations.
6.4 Once an order is confirmed, it cannot be modified.

7. Payment Terms

7.1 Krisikart supports prepaid orders only.
7.2 Cash on Delivery (COD) is not supported under any circumstances.
7.3 Payments are accepted only via PhonePe and Cashfree payment gateways.
7.4 Krisikart does not store customer payment details.
7.5 Failed or pending payments are handled as per the payment gateway’s policies.

8. Shipping & Delivery

8.1 Delivery timelines are estimates and may vary due to location or courier service.
8.2 Live plants may experience temporary stress during transit.
8.3 Krisikart is not responsible for courier delays beyond its control.
8.4 Shipping charges, if applicable, are shown at checkout.

9. Returns, Refunds & Replacements

9.1 Returns and refunds are governed by our Refund & Cancellation Policy.
9.2 Due to the perishable nature of plants and food products, returns may not always be accepted.
9.3 Refund eligibility requires proof such as unboxing videos or images.
9.4 Approved refunds are processed to the original payment method only.

10. Cancellation Policy

10.1 Orders can only be canceled before dispatch.
10.2 Once dispatched, cancellation requests may not be accepted.
10.3 Krisikart reserves the right to cancel orders due to unforeseen circumstances.

11. User Accounts

11.1 Customers may create accounts for easier order management.
11.2 You are responsible for maintaining account confidentiality.
11.3 Krisikart is not liable for unauthorized account access due to user negligence.

12. Reviews & User Content

12.1 Customers may submit reviews based on genuine experiences.
12.2 Fake, abusive, or misleading reviews may be removed.
12.3 By submitting content, you grant Krisikart the right to use it for marketing or promotional purposes.

13. Intellectual Property

13.1 All content including text, images, logos, and design is the property of Krisikart.
13.2 Unauthorized copying, reproduction, or commercial use is prohibited.
13.3 Legal action may be taken against infringement.

14. External Links

14.1 The website may contain links to third-party websites.
14.2 Krisikart has no control over external content or policies.
14.3 Visiting third-party websites is at your own risk.

15. Health & Usage Disclaimer

15.1 Herbal and food products are not intended to diagnose, treat, or cure diseases.
15.2 Always consult a professional before consuming or using agricultural products.
15.3 Bio pesticides must be used strictly as per instructions.

16. Limitation of Liability

16.1 Krisikart shall not be liable for indirect, incidental, or consequential damages.
16.2 Liability is limited to the value of the purchased product only.
16.3 No responsibility is accepted for losses caused by misuse or improper handling.

17. Force Majeure

17.1 Krisikart is not responsible for delays caused by natural disasters, strikes, pandemics, or government restrictions.
17.2 Orders affected by force majeure events may be delayed or canceled.

18. Data Privacy

18.1 User data is handled as per our Privacy Policy.
18.2 We take reasonable steps to protect customer information.
18.3 Customers consent to data usage for order processing and communication.

19. Modifications to Terms

19.1 Krisikart reserves the right to update these Terms & Conditions at any time.
19.2 Continued use of the website constitutes acceptance of revised terms.

20. Termination of Services

20.1 Krisikart may terminate access without notice for policy violations.
20.2 Termination does not waive existing obligations or liabilities.

21. Communication

21.1 Customers agree to receive order-related communication via email or WhatsApp.
21.2 Marketing communication can be opted out anytime.

22. Governing Law & Jurisdiction

22.1 These Terms are governed by the laws of India.
22.2 Any disputes shall be subject to Indian courts only.
22.3 Jurisdiction shall lie within India.

23. Severability

23.1 If any provision is found invalid, remaining provisions remain enforceable.

24. Entire Agreement

24.1 These Terms constitute the entire agreement between Krisikart and the user.

25. Users are encouraged to review this page periodically.